Service-Learning Australia

Connect to Community Partners: From Volunteering to Service-Learning.

Community organizations and agencies recognise the value of attracting young volunteers, and students gain many benefits from their service activities, however in volunteering programs, learning is not intentional, reflection is incidental and student direction is minimal.

In service-learning, both the school and the community organization need to see the partnership as a better way to achieve their individual goals: improving both the quality of education and the quality of community life.  Therefore, each partner must understand and respect the other.  Mark Batenburg (1995) points out that “the two partners exist in radically different worlds,” and suggests the importance of understanding the distinctions between them.  The following identifies seven points of difference.

Focus:
Community Organisation: Focus is on the end product – e.g. number of trees planted, people fed, dollars collected.
School:                                  Focus is on the process and the knowledge gained by students.

Why engage?:
Community Organisation: Engages because there is a need in the community.
School:                                  Engages because this is a strategy to educate students.

Project Planning:                    
Community Organisation: Project planning utilizes proven processes and templates.
School:                                  Project planning is, as much as possible, directed by students. 

Scheduling:
Community Organisation: Scheduling revolves around the needs of the clients.
School:                                  Scheduling revolves around school timetabling.

Site Access:                          
Community Organisation: Site access for workers is not the responsibility of the community organization.
School:                                  Site access for students is the responsibility of the school (cost, scheduling, liability etc.)

Measure Success:
Community Organisation: Success is measured by the service that has been provided (trees planted, people fed, money raised etc.)
School:                                  Success is measured by the curriculum outcomes that have been met.

Assessment:
Community Organisation: Assesses the program by asking: How well did we achieve our objectives?
School:                                 Assesses and evaluates the program by asking: What will we do differently next time?

 
Understanding the Other’s Perspective.

Around Australia, students increasingly need to meet specific curriculum outcomes.  Many community agencies understand the importance of linking service activities to the curriculum, and larger agencies have developed programs that start to do this.  However the school and the community partner are experts in their own area and need to take time to understand each other’s perspective.

 
Questions the School Needs to Answer.

The school needs to provide answers to these questions from community organisations:

  • What is good quality service-learning?
  • What are the benefits of service-learning for the community?
  • How can service help students achieve academic outcomes?
  • What is student direction and why is it important?
  • What is reflection and intellectual enquiry and why is it important?

 

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Questions the Community Organisation Needs to Answer.

The school needs to ask the community organisation these questions:

  • What is your mission statement?
  • Have you had much experience in working with student volunteers?
  • Are you able to provide students with authentic service-learning experiences?
  • How could the organization help prepare students for their service?
  • How much responsibility can students have for planning and implementing the program?
  • Are there any training needs or risks associated with the service activity?
  • What restrictions might there be connected to this program?
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Finding a Community Organisation or “Cause”.

Certainly the easiest place to start developing a service-learning program is with a community partner with whom you have existing links or a community organisation within a few minutes walking distance from your school.

To find community partners who might be prepared and able to work with your students, contact your Local Council, the Community Centre, Neighbourhood Centre, or local Volunteer Centre.  The local Council has not only programs that they coordinate (e.g. Meals on Wheels, the Library, Pet Refuges etc.) but also many resources that could assist students in developing their programs. 

This document prepared by Maitland Council in New South Wales, outlines the way in which the Council are prepared to work with students doing service-learning: the resources they could offer and forums they would be prepared to conduct.  Your council has similar resources.

To get your students starting to think about community issues, there are three very good Australian web sites that list “causes” (e.g. Aged Care, Environment, Homeless Services), the community organizations that work in these areas and their web sites.  The web sites of these community organisations often contain excellent information on the issues hey address.

The organisations are:

 


Home Connect Connect to Community.

Primary

Moving community
service to service-learning.
Focus: Aged Care.
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Primary

This environmental unit won
an Award for Innovative
Curriculum.
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Secondary

Students at an Intensive
English Centre and
Aged Care residents .
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Secondary

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consectetur adipiscing elit.
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