- Needs identification and assessment: Teachers, students, and those being served help define the need(s).
- Learning the context for the need(s) to be addressed: Students investigate the circumstances surrounding the need.
- Building respect for those being served: Students identify the “talents” and “treasures” of those being served.
- Discussion and selection: There are a number of ways in which a need can be addressed; students look at options and make a selection.
- Examination of policies and systems: These may impact on the need and the proposed solution.
- Identification of community partners: It is recommended to involve these partners as soon as possible, to assist with the project design.
- Project design: Students design a project that is meaningful to them and to those being served; learning goals and service goals are agreed and a time line may be developed.
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